Terms of Use

Using the Alienbal.com website or its subdomains, functions, content, mobile applications or other services provided by the Self-employed Dmitry Vasilyevich Balakirev (hereinafter the “Service”, “Project” “AlienBal”, “AlienBal.com”, “We”, “Our”, “Site”), whether it is a Guest or a Registered User, you agree to be bound by the following terms and conditions (“Terms of Use”).

Our relationship

  • By accessing and using our products and services, you agree to be bound by the terms of use set forth herein as well as our Privacy Policy.
  • If you decide that you no longer want to use our products, you can terminate your agreement at any time by making a request to the Administration of the Service and after that your account will be destroyed.
  • We agree to do our best to provide you with quality services. In return, you agree to refrain from activities that interfere with or prohibit us from providing these services to you.
  • If you are not satisfied with our services, or you believe that our Service has not met your training needs, we will gladly refund your last payment. However, if we have completed more than 40% of the work, we reserve the right to decline refunds.
  • If you violate our Terms of Use, we reserve the right to terminate your account or stop providing products and services.

Your responsibilities

  • You must be 18 years of age or older to use our Service.
  • You are responsible for keeping your account credentials safe. Your account is your responsibility, so we recommend that you keep this information in a safe place.
  • Your account can only be used by one natural or legal person (one account – one employee).
  • You may not use the Service for any illegal or unauthorized purpose. You must not, when using the Service, violate any laws of your jurisdiction (including copyright or trademark laws).
  • We are not responsible for the decisions you make or for your actions outside the scope of our products.
  • Our products are for your personal use. We work hard to provide you with a quality product and expect that you will not attempt to resell, copy, or provide our products to others without our written permission.

Our services

  • We are constantly adding and improving our products and services. We may update, add or remove products without prior notice.
  • We make every effort to make our products and services available, however, due to the nature of our business, this is not something that we can always control or guarantee.
  • We want you to have fun with our products, but we cannot guarantee that you will be fully satisfied.

Registration, payment and return

  • A valid debit, credit card or PayPal account is required to pay. You also have the opportunity to pay in other ways: WebMoney, Yandex Money, Qiwi wallet.
  • Depending on the payment method you have chosen and your country, the product price will be transferred to the payment system and when paying through Yandex Checkout, the product price is transferred in RUB-currency, when paying through PayPal, the price is transferred to the payment system in USD-currency for all countries except for the Russian Federation. If you use VPN, proxy servers, TOR browser and other means of anonymization, you may face difficulties in paying with the PayPal payment system, since our site, based on your location, determines in what currency your order must be transferred for payment.
  • The price of products in other currencies presented on our website is indicative and can be changed by the payment system you have chosen, both downward and upward. We are not responsible for possible additional commissions that the payment system may impose.
  • The service is paid in advance and is activated after receipt of funds.
  • If a product or service indicates that it is provided for a month or several months, a month means 30 calendar days.
  • After the end of the time for the provision of the paid service, the capabilities of your account will be downgraded. This may lead to the loss of content, functions of our service. AlienBal.com assumes no responsibility for such loss.
  • Refunds can be made within 14 days after purchase. For a refund for a purchase, you must send a written request to support@alienbal.com. Refunds are made within 30 days from the date of the request, however, in some cases, refunds can be made within 90 days.
  • If the user initiates a refund after the purchase, then makes a purchase again (products with the type of temporary subscription to access the AlienBal service), the refund may be refused with the subsequent blocking of the account, at the discretion of the administration of the AlienBal website.

Account deactivation and cancellation

  • You can submit a request to terminate your account at any time.
  • AlienBal.com, in its sole discretion, has the right to suspend or terminate your account and at any time to withdraw from any current or future use of the Service or any other service.
  • Account deletion is performed at the user’s request. To delete your account, you must write a request to support@alienbal.com.

Changes in service and prices

  • AlienBal.com reserves the right, at any time and from time to time, to change or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • AlienBal.com is not responsible to you or any third party for any change, price change, suspension or termination of service.


  • AlienBal.com reserves the right to change or discontinue promotions and / or discounts at any time and from time to time, with or without notice. If a promotion or discount ends, we will do our best to provide an extended notice, but it is not guaranteed.
  • Promotional codes, promotions can be adjusted or removed at any time without prior notice.
  • The obtained% level (experience) is used as an indicator of success in our courses. Points cannot currently be awarded for monetary value.


  • You may not duplicate, copy, publish or reuse any part of HTML or CSS, Javascript, visual design elements, teaching materials, or partially copy / modify educational material without written permission from AlienBal.com.

General terms

  • You use the service at your own risk. The service is provided on an “as is” and “as available” basis.
  • Technical support is provided only to users who have an account with paid operating services and is available via e-mail and online chat in the Vkontakte community.
  • You understand that AlienBal.com uses third party vendors and hosting partners to provide the necessary hardware, software, networks, storage and related technologies required to run the Service.
  • You must not modify, adapt, or hack the Service or alter another website to falsely assume that it is associated with the AlienBal services.
  • You agree not to reproduce, duplicate, copy, sell, resell or use any part of the Service, use of the Service, or access to the Service without the express written permission of AlienBal.com.
  • Verbal, physical, written or other abuse (including threats of abuse or retaliation) by any customer, employee, member or officer of AlienBal.com will result in immediate account termination.
  • You must not transmit any viruses or any destructive code.
  • If your traffic significantly exceeds normal bandwidth usage (determined solely by AlienBal.com) and or our service providers, we reserve the right to immediately block your account or restrict your account until you can reduce your bandwidth consumption.
  • AlienBal.com does not guarantee that (1) the service will meet your specific requirements, (2) the service will be uninterrupted, timely, safe or error-free, (3) the results that can be obtained from using the service (4) the quality of any products, services , information or other materials purchased by you or received by you through the service will meet your expectations and (5) any errors in the Service will be corrected.
  • You clearly understand and agree that AlienBal.com is not responsible for any direct, indirect, incidental, special, consequential or approximate damages, including damages from loss of profits, goodwill, use, data or other intangible losses (even if AlienBal.com was advised of the possibility of such damage) as a result of: (1) use or inability to use the service; (2) the cost of purchasing substitute goods and services as a result of any goods, data, information or services purchased or received, or received messages or transactions entered into through or from the service; (3) unauthorized access or alteration of your transmissions or data; (4) statements or actions of any third party on the service; (5) or any other question related to the service.

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