Help center

All order interactions are managed exclusively through your personal account on our website. In the 'Orders' section, you'll find a list of all your orders. Click on any of them to view its details and current status.

To request a refund, please contact our support team through your personal account. Please note that refunds may not be available for all types of products and services. Each case is reviewed individually depending on the order conditions.

Our team works fully remotely and is distributed across the globe. This allows us to deliver projects faster and more efficiently. If needed, we can arrange a meeting with a representative in your country (if possible).

Timelines depend on the complexity of the project and are discussed individually. On average, website development takes 2 to 4 weeks. Larger and more technically complex projects can take several months or even years. Mobile applications typically require more time.

The cost is calculated individually. It depends on the tasks, timeline, budget, and project scope. When placing an order, you indicate your estimated budget, and we’ll contact you for a precise quote.

We work strictly with 100% prepayment. This allows us to start immediately and ensures full transparency throughout the process.

After your order is confirmed, a 'Pay' button will appear on the order page. Payment is made in the currency selected in your account settings. By default, we use USD.

We don’t position ourselves as a studio. We're a team that delivers quality work — efficiently and on time. We use only modern, proven technologies and approaches. No generic services, no annoying forms or newsletters. Only personal offers — just for you. Want to know more? Message us in the online chat.

You register on our platform — it’s free. Then you create an order by selecting a service and completing a short quiz. After that, you’ll chat with a personal manager to discuss all the details. We start working, and you track the progress in your personal account — everything is transparent: stages, deadlines, and project details.

Absolutely! We’re flexible with every project — you can order a full-service package or individual services.

Maintenance can include updating modules, plugins, themes, servers, and the technical environment. It all depends on your needs: some clients need only monitoring and updates, while others require ongoing management, publishing, modifications, and consultations.

We work with everyone — both companies and individuals.

Yes! You can request exactly what you need — no more, no less.

We work with a modern stack: Next.js, TypeScript, JavaScript, HTML, CSS, React, WordPress, LEMP/LAMP, React Native, Tailwind CSS, MongoDB, Mongoose, PHP, Git (GitHub/GitLab), Figma, Ably, and much more. We choose tools based on project needs to deliver the best results.

Yes, we provide a warranty for all types of work. 1 year for development and 1 month for maintenance. This applies to both websites and mobile apps.

Yes, everything is discussed individually. We often do small changes for free. If the changes are significant, we’ll evaluate and agree on a new cost. We recommend avoiding major changes after the main development phase is complete whenever possible.

Yes, we do! Whether it’s a light visual update or a full site transformation — we’ll help make your platform modern and effective.

All access is shared via secure channels — special links with limited-time access. As for the code, once the project is complete, it is fully handed over to you and remains solely in your possession.

Absolutely. You receive the entire project: files, code, data, design — everything. You become the sole owner and can use it however you like.