Site support

The AlienBal team provides website support.

Website support means maintaining (administering) the client’s website.

Many site owners try to perform technical actions on their own, which can lead to serious consequences after tampering with the code.

In addition to technical problems or improvements, there are also everyday tasks.

For example, the task may be to fill the site with goods or text content.

So that you do not get distracted from your favorite business, business, negotiation and other important matters, trust the AlienBal team.

AlienBal will serve your site in the shortest possible time and will do everything efficiently.

And if something suddenly happens to your site, we will promptly intervene and provide emergency assistance to your resource so that you and your business do not suffer, and your sales continue to satisfy customers.

Rates

Maintaining the site and determining the final cost is carried out by prior communication with the client.

The cost of maintaining the site depends on the amount of planned materials (news, pictures, product cards, etc.), workload, urgency, and complexity. 

Basic tariff – timely updating of the site (plugins, engine, functionality), creating backups of the site (once a week), notification of payment for hosting / domain, checking the site for operability 2 times a week with subsequent notification of the inoperative state, scanning for viral threats once a week.

Site support on weekdays (time interval floating throughout the day).

Standard tariff – timely updating of the site (plugins, engine, functionality), creating backups of the site (3 times a week), notification of payment for hosting / domain, checking the site for operability 5 times a week with subsequent notification of the inoperative state, scanning for virus threats 2 times a week, filling the site with up to 25 products per month, creating up to 5 new pages, negotiating hosting, domain, consulting on the site.

Site support on weekdays (time interval floating throughout the day).

Full tariff – timely updating of the site (plugins, engine, functionality), creating backups of the site (daily), notification of payment for hosting / domain, checking the site for operability on a daily basis with subsequent notification of not working condition, scanning for virus threats 3 times a week , filling the site with up to 60 products per month, creating up to 20 new pages, negotiating hosting, domain, consulting on the site’s work, complete elimination of errors, testing the site, improving the site’s functionality, updating the content on the site, maintaining activity, small optimization site settings. Emergency website support.

The final cost of the tariff plan is set individually after communication with the client.